We understand the importance of offering a truly bespoke and hands on service to all our clients

One of the hardest parts of being a landlord can often be choosing the right letting agent and it can be the difference between a smooth, profitable experience or one that brings constant headaches. With so many agents to choose from, and with legal obligations increasing under the Renters’ Rights Act, it’s more important than ever to ensure your investment is in safe, compliant hands.

With robust tenant referencing and evidence based checks, our aim is to help landlords secure high quality tenants quickly, with minimal void periods. We offer a range of flexible services designed to meet individual circumstances while ensuring full compliance with the latest legislation.

We minimise stress, maximise profit.

To find out more, please contact us today, or request a free, no obligation valuation of your property. Our independent team is always happy to help with any questions you may have.

Our Fee Structure

We believe in complete transparency when it comes to our fees.

Our set-up fee includes the following services:

  • Marketing: Comprehensive advertising to attract suitable tenants.
  • Accompanied Viewings: We handle all viewings to provide a seamless experience.
  • Robust Referencing and Credit Checks: Thorough financial and background checks to ensure tenants meet required standards.
  • Right to Rent, Sanctions & PEP Checks: Verification of legal right to rent plus sanctions and PEP screening for added compliance.
  • Deposit Registration: Secure protection of the deposit with a government approved custodial scheme (TDS).
  • Tenancy Agreement Preparation: A fully compliant tenancy agreement.

This set‑up fee covers all essential steps to ensure a smooth, legally compliant tenancy from day one.

Fully Managed Service

For an all‑encompassing, hands‑off approach, our Fully Managed service provides complete peace of mind. This is our most popular option across Surrey and London.

This service includes full oversight of all Renters’ Rights Act obligations, updated documentation, and ongoing compliance management, ensuring you remain protected throughout the tenancy without the administrative burden.

Whichever service you choose, we will always represent your best interests, keep you informed at every stage, and manage your property with the same care and diligence we would expect for our own. Our business is built on customer satisfaction.

Rent Collection Service

If you prefer to handle day‑to‑day maintenance and tenant management yourself but would like us to take care of rent collection and arrears handling, this service is ideal. We ensure payments are monitored, chased, and recorded in line with current legislation.

Introduction Service

We no longer offer an Introduction Only service. With the Renters’ Rights Act introducing stricter compliance duties, enhanced evidential requirements, and more complex possession procedures, self management now carries significantly higher risk.

Our priority is to protect you and your investment, ensuring you remain fully compliant, fully monetised, and firmly on the right side of the law.

Service Levels and Fee Options
Rent Collection
Full Management
F
Set-up fee
£400 +VAT (£480 inc. VAT)
£400 +VAT (£480 inc. VAT)
Advice on local market conditions and provide rental assessment
 
 
Provide guidance on compliance with statutory provisions and letting consents
 
 
Prepare advertising material
 
 
Marketing on Rightmove, Zoopla & Prime Location
 
 
Accompanied viewings 7 days a week
 
 
Industry leading robust reference checks
 
 
Negotiate terms of proposed tenancy, subject to approval and satisfactory references
 
 
Prepare and execute tenancy and related legal documentation
 
 
Arrange protection of deposit in Government Approved Scheme or Reposit
 
 
Notify utility companies and local authority at the start & end of tenancy
 
 
Comply with NRL & HMRC requirements
 
 
Collect and remit rent to a nominated bank account
 
 
Provide monthly statements of income and expenditure
 
 
Payment of outgoings from rental income, if instructed
 
 
Make formal rent demands and operate a rent arrears process, in the event of rent arrears
 
 
Advise on and arrange repairs and instruct pre-approved contractors, in line with statutory law
 
 
Manage security deposit dilapidation negotiations and prepare and submit evidence in necessary
 
 
Commission Rate
10% +VAT of monthly rent (12.2% inc. VAT)
12% +VAT of monthly rent (14.4% inc. VAT)

Additional Services & Fees

Annual Statement £60 (inc. VAT)
Check-In and Schedule of Condition (UNFURNISHED) £216 (inc. VAT) up to two bedrooms. £24 per additional bedroom (inc. VAT)
Check-In and Schedule of Condition (FURNISHED) £276 (inc. VAT) up to two bedrooms. £24 per additional bedroom (inc. VAT)
End of Tenancy Check-out (UNFURNISHED) £216 up to two bedrooms. £24 per additional bedroom (inc. VAT)
End of Tenancy Check-out (FURNISHED) £276 (inc. VAT) up to two bedrooms. £24 per additional bedroom (inc. VAT)
EICR From £276 (inc. VAT) (valid for 5 years).
EPC £90 (valid for 10 years) (inc. VAT)
Gas Safety Certificate £120 (valid for 12 months) (inc. VAT)
HMRC NRL Scheme Quarterly Return Submission £60 (inc. VAT)
Installation of smoke and/or CO2 alarms Stand alone call out £120 (inc. VAT)
Key Cutting £25 (inc. VAT)
Legionella Assessment £90 (inc. VAT)
Overseas Landlord quarterly & annual reporting £36 (inc. VAT)
PAT Testing (by arrangement)
Professional Rate £90 per hour (inc. VAT)
Property Ownership Check £12 (inc. VAT)
Property Visit £85 (inc. VAT)
Selective or Additional Licence applications £300 (inc. VAT)
Serving Section 8 Notice £216 (inc. VAT)
Annual Tenancy Continuation Administration Fee £240 (inc. VAT)
Rent Protection and Legal Expenses Service 100% of monthly rent up to vacant possession and 90% of rent after vacant possession for up to six weeks. Additional legal expenses cover up to a value of £100,000 in any one claim. Nil excess (By arrangement)
Abortive Letting Fee £600 (inc. VAT)

Client Money Protection Certificate